Privacy Policy

  1. Cookies Policy MyTinyConcierge.com uses cookies to provide users with a better browsing experience. Cookies are small text files that are stored on the user’s device when they visit our website. We use cookies to improve the performance of our website and to analyze user behavior.We use both session and persistent cookies. Session cookies are deleted when the user closes their browser, while persistent cookies remain on the user’s device until they expire or the user deletes them.Users can control the use of cookies through their browser settings. However, disabling cookies may affect the functionality of our website.
  2. Privacy Policy MyTinyConcierge.com is committed to protecting the privacy of our users. We collect and process personal data only for the purposes of providing our services and improving the user experience. We comply with the General Data Protection Regulation (GDPR) and all applicable laws and regulations.

2.1 Data Controller

The data controller for MyTinyConcierge.com is My Tiny Concierge srl.

2.2 Types of Personal Data We Collect

We collect personal data that users provide during the registration and booking process, such as name, email address, phone number, payment information, and other information necessary for the provision of our services.We also collect data automatically through the use of cookies and similar technologies. This includes IP addresses, browser type, device type, operating system, and other technical information.

2.3 Purpose and Legal Basis of Processing Personal Data

We collect and process personal data for the following purposes:

  • Providing and improving our services
  • Processing and managing bookings
  • Communicating with users
  • Complying with legal obligationsThe legal basis for processing personal data is the user’s consent, the performance of a contract, or legitimate interests.
  • 2.4 Data Sharing and Transfer                                                                  We do not share personal data with third parties for marketing purposes. We may share personal data with service providers and business partners for the provision of our services. We may also disclose personal data if required by law or in connection with legal proceedings.Personal data may be transferred to countries outside the European Economic Area (EEA) if necessary for the provision of our services. We ensure that appropriate safeguards are in place to protect personal data when it is transferred outside the EEA.

2.5 Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations. Personal data may be retained for a longer period if required by law or for legitimate purposes.

2.6 User Rights

Users have the right to access, rectify, erase, and restrict the processing of their personal data. Users also have the right to data portability and to object to the processing of their personal data. Users can exercise their rights by contacting us at mytinyconcierge@gmail.comUsers have the right to lodge a complaint with a supervisory authority if they believe their rights have been violated.

  1. Changes to the Policies                                                                                  We may change these policies from time to time to reflect changes in our practices or legal requirements. We encourage users to review these policies periodically to stay informed of our data practices.